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How to Attract Customers to Your Store in 2021

How to Attract Customers to Your Store in 2021

How to Attract Customers to Your Store in 2021
8
Sep 2021
27
Jul 2026

The world has moved into a brand new era of retail. COVID-19 has forced many businesses to move their operations online or risk bankruptcy. Such a drastic change in the global world of retail begs the question, do customers really want to visit retail stores in 2021? Well, let us be the first to tell you, yes they do. Online shopping might be convenient, but it can never offer the same experience as a retail store. So, with COVID-19 becoming more manageable in certain parts of the world, businesses have once again opened the physical doors for their customers and begun selling in stores. If you need to refresh your memory on how to attract customers to your stores in 2021, here are a few tips to help you out.

Cut Down on Customer Waiting Times

The number of COVID-19 patients may be decreasing, but the pandemic is far from over. People are still taking some precautionary measures, and the general public doesn't want to hang around your store waiting for their turn at the cashier. You should optimize the customer experience to make sure that individuals can come in, buy something, and leave within the span of a few minutes. This might not bring in new customers, but it will keep older ones returning.

Offer Incentives to Customers

E-commerce might not have the same feel. But, it's still superior when it comes to convenience. You need to give the shoppers an incentive to drive out to your store and actually spend time indoors. The world has gotten accustomed to shopping online, and you have to drag them out of their houses by offering incentives. This can be a coupon, a discount code, a buy one gets one free deal, etc. An example of this would be the Costco hotdogs. The store has been selling its hotdogs with a price tag of $1.50 since 1984. The company is honest about the fact that they're losing money annually because of the hotdogs, but it does give an incentive to individuals to visit the store and eventually buy products while they're there.

Curb Appeal

If you haven't opened your store in the past year or so, there's probably some cleaning to do. That's not all. You should definitely consider doing some renovating to offer customers a welcome sight. Also, keep your store clean and hygienic and make sure that your customers know that. Your visitors will always appreciate you abiding by COVID-19 SOPs even while the pandemic is declining.

Conclusion

Regardless of what strategies you employ to attract customers, it’s going to cost you and your business money. If you’re trying to get back up on your feet and regain some financial stability, 2M7 Financial Solutions can help you out. 2M7 offers merchant cash advances that can help businesses bounce back post-shutdown. We can provide your business with a merchant cash advance when you need it. Contact us today to learn more.

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May 11, 2026
May 13, 2026

What Is a Merchant Cash Advance?

A Smarter Way for Canadian Small Businesses to Manage Cash Flow

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Running a small business in Canada is one of the most rewarding things a person can do. It is also one of the most financially demanding. You have likely experienced the particular tension of knowing your business is performing well on paper while watching your bank account tell a different story. A major client is 60 days past due. A seasonal lull has arrived ahead of schedule. A supplier is offering a bulk discount that expires before your next revenue cycle closes.

This is the cash gap, and it has nothing to do with how well you run your business. It is simply the reality of operating in an economy built on delayed payments, unpredictable demand, and tight margins. For restaurant owners managing weekend rushes and mid-week lulls, for contractors waiting on draws from general contractors, for retailers carrying seasonal inventory before sales materialize, this gap is not a sign of failure. It is a structural challenge that every business owner eventually confronts.

The question is not whether the gap will appear. The question is what tool you reach for when it does.

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Proactive Capital vs. Reactive Borrowing

There is a meaningful difference between borrowing out of desperation and borrowing as a deliberate business strategy. Most business owners have experienced the former: scrambling to cover payroll, negotiating with suppliers, or dipping into personal savings to keep operations moving. That kind of reactive borrowing is stressful, often expensive, and tends to happen at the worst possible time.

Proactive capital is different. It means having access to funds before the emergency arrives, using financing to take advantage of opportunities rather than to avoid collapse. It might look like purchasing inventory at a bulk discount, hiring a key employee ahead of a growth period, or bridging a gap between two large contracts so your team stays intact and your momentum stays strong.

This is where fast working capital becomes a genuine asset. When a business owner understands their financing options before they need them, they can move quickly and with confidence. They become the kind of operator who says yes to opportunity rather than the kind who watches it pass.

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How a Merchant Cash Advance Actually Works

Most introductions to merchant cash advances cover the basics: a lender provides a lump sum of capital, and repayment comes through a percentage of your daily credit and debit card sales. That structure is accurate, but it undersells one of the most important features of this product.

An MCA functions as a fluctuating safety net. Because repayments are tied directly to your daily sales volume, your payment obligations contract automatically when business slows down. During a quiet January, a restaurant remits less. During a slow construction season, a contractor's burden eases. When volume picks back up, repayments adjust accordingly. There is no fixed monthly payment sitting on your books demanding the same amount whether you had a record week or a difficult one.

This is fundamentally different from a term loan, where a fixed payment comes out regardless of how business is going. For industries with natural revenue cycles, that rigidity can be genuinely dangerous. The flexible structure of merchant cash advances removes that rigidity, replacing it with a repayment rhythm that breathes alongside your business.

The approval process is also designed with the realities of small business in mind. Where a traditional bank will scrutinize years of financial statements, credit scores, and collateral, an MCA provider focuses on your actual sales history. Your revenue tells the story that matters.

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Strategic Use Cases: When an MCA Makes the Most Sense

There are specific situations where a merchant cash advance is clearly the better tool compared to a conventional bank loan. Here are the scenarios where business owners consistently find it valuable:

  • Seasonal inventory purchasing, where a retailer needs capital in October to stock for December but won't see revenue for six to eight weeks.
  • Emergency equipment repair, when a piece of critical machinery fails and a multi-week bank approval process would mean lost contracts and idle staff.
  • Bridging large contract gaps, particularly in construction and trades, where work is completed in one period but payment arrives weeks or months later.
  • Capitalizing on a time-sensitive supplier discount that requires immediate payment and delivers significant long-term savings.
  • Hiring and onboarding ahead of a known busy season, so the business is staffed and ready rather than scrambling mid-rush.

In each of these cases, speed and flexibility matter more than the cost comparison to a conventional loan. The opportunity cost of waiting is higher than the cost of the capital itself.

How Industry-Specific Businesses Use This Tool

In construction, the cash flow problem is almost universal. Materials need to be purchased, subcontractors need to be paid, and equipment needs to be maintained long before a draw schedule releases the next tranche of project funding. A merchant cash advance bridges that gap without requiring the collateral or credit profile that banks demand. Especially for construction companies, this kind of flexible capital is often the difference between taking on the next contract and turning it down.

In retail and food service, the challenges are different but equally real. Inventory decisions get made months in advance. Staffing ramps up before revenue does. A single slow season can destabilize months of careful planning. Having a capital partner who understands these cycles, and whose product is structured to accommodate them, changes how a business owner approaches their planning.

A Partnership Built for Resilience

2M7 is not simply a transaction. The goal is to function as a genuine partner in the financial health of your business, providing tools that help you maintain stability when the market becomes unpredictable and capture growth when the window opens.

Canadian small businesses deserve access to capital that was actually designed for the way they operate, not the way a spreadsheet imagines they operate. A merchant cash advance, used strategically and with clear intent, can be that tool.

Ready to Close Your Cash Gap?

If you are navigating a cash flow challenge or preparing for a growth opportunity and want to understand what funding might look like for your specific situation, the 2M7 team is ready to have that conversation. Reach out directly and speak with someone who understands the pressures you are managing.

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September 16, 2026
September 20, 2026

Recession-Proofing Your Small Business: A Practical Canadian Owner's Checklist

Every small business owner in Canada has felt the same low hum of anxiety this year. Interest rates aren't moving much, but that stability hasn't translated into comfort. Tariff threats keep resurfacing, input costs stay stubborn, and customers are watching their own budgets more closely than they did two years ago. If you run a restaurant, a construction firm, a trucking operation, or a retail shop, you already know this isn't hypothetical. It shows up in your margins every month.

The good news is that recession-proofing doesn't mean overhauling your business or living in a defensive crouch. It means building habits and structures now that protect you later. Below is a practical checklist built for owners who want to stay sharp rather than panic.

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Understand the Economic Backdrop You're Operating In

The Bank of Canada has held its policy rate steady through multiple announcements this year, most recently keeping it at 2.25 percent. That stability is worth something. Borrowing costs aren't the wildcard they were during the rapid hikes of a few years ago. But a stable rate environment doesn't cancel out the other pressures on your business, particularly trade uncertainty and cost inflation tied to tariffs.  

According to the Bank of Canada, the current hold reflects a balancing act between contained inflation and ongoing risks from trade tensions and geopolitical instability. That's a polite way of saying the central bank doesn't have full clarity on where things go next. Neither do you, and that's fine. Planning for uncertainty is a different skill than predicting it.

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Audit Your Cost Structure

Most owners review costs reactively, after a bad quarter forces the issue. Flip that. Go through every recurring expense line by line while things are still manageable: suppliers, software, insurance, lease terms, payroll structure. Ask which of these scale with revenue and which are fixed regardless of how slow a month gets.

If you're in construction, material costs tied to cross-border supply chains deserve scrutiny right now. If you're in trucking, fuel and equipment maintenance are your biggest levers. Retail and restaurant owners should look hard at supplier contracts and whether volume discounts still make sense given current sales. This isn't about slashing everything. It's about knowing your numbers cold so you're not surprised later.

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Build a Cash Buffer That Reflects Your Risk

The old advice of "three to six months of expenses" is a reasonable start, but it's generic. A seasonal restaurant and a steady B2B contractor don't carry the same risk profile, so they shouldn't carry the same buffer target. Look at your slowest historical quarter and work backward: what would it take to cover payroll, rent, and core supplier payments through your worst realistic stretch without touching credit.

Building this buffer is slow work, and most owners don't get there through savings discipline alone. That's where financing tools come in, not as a crutch but as a deliberate part of the plan.

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Know Your Financing Options

This is the mistake that sinks otherwise solid businesses: waiting until cash is already tight to start exploring funding. By then, your options are worse, your terms are worse, and your negotiating position is worse. The smart move is understanding your options while your business is still healthy.

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Match the Tool to the Situation

Small business loans remain a standard tool for owners with strong credit and predictable revenue, but traditional lending isn't accessible to everyone, and it isn't always fast enough. A merchant cash advance, structured against future receivables rather than a fixed repayment schedule, can bridge a gap in weeks rather than months. For businesses with bad credit or thin banking history, alternative lenders often evaluate cash flow rather than relying solely on credit scores, opening doors that traditional banks keep closed.

Fast business funding matters most when opportunity or emergency doesn't wait for a six-week approval process. A restaurant that needs to replace a broken walk-in cooler before a weekend rush, or a contractor covering payroll while waiting on a delayed client payment, doesn't have the luxury of a slow process. Knowing which lender and product fits your situation before you're desperate is what separates owners who navigate a rough patch from owners who get sunk by one.

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Watch the Data, Not Just the Headlines

Headlines about tariffs and rate decisions tend toward drama. The actual data is more useful. According to Statistics Canada, roughly a third of Canadian businesses expect U.S. tariffs to hurt them over the next year, and more than a quarter have already passed cost increases on to customers. That's not a crisis signal, it's a planning signal: pricing adjustments and cost pass-through are already standard practice among your peers.

Sector matters too. Businesses in retail and hospitality tend to feel consumer pullback first. Trucking companies and contractors often feel it through delayed projects and shipment volumes before it shows up in your bank balance. Know which category you're in and adjust your warning signs accordingly.

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Diversify Revenue Where You Can

You don't need a second business line to build resilience. Sometimes it's as simple as reducing dependence on a single large client, adding a service tier without new overhead, or shifting a portion of retail sales online. The goal isn't reinvention. It's reducing the number of ways a single disruption can take down your whole revenue base.

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Explore Non-Dilutive Government Support

Financing from a lender isn't your only lever. The Government of Canada maintains a directory of grants, loans, and advisory programs through its Business Benefits Finder tool, which can surface support you may not know you qualify for around innovation, hiring, or export readiness. It costs nothing to check.

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The Work Starts Now

None of this requires predicting a recession that may or may not arrive on schedule. It requires building a business that isn't fragile in the meantime. Tighten your cost visibility, build a buffer sized to your actual risk, understand your financing options before you're forced to use them under pressure, and watch the data that applies to your sector.

If you’re what funding is available to you, 2M7 works with owners across different kinds of businesses, including those with bad credit or limited banking history. Contact 2M7 to find out what you qualify for and how quickly it can move.

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March 4, 2020
July 27, 2026

5 Ways to Build Engaging Relationships with Your Clients

It shouldn’t come as a surprise that you need to build trust with your clients to drive sales. People buy from companies they trust, and you have to earn that trust. For most companies, that means building engaging relationships with clients over time. The more you interact with the client, the more opportunities you have to convince them to trust you.Building relationships is easier said than done. These five methods could help you engage with your clients on a deeper level.

Ask Questions and Get Answers

When was the last time you took a customer survey? Companies shouldn’t shy away from getting feedback from their clients. Ask the people you work with what you do well and where you can improve. It’s important to put that feedback into action. When your clients see you’re listening, they’ll feel their input really matters.

Go Above and Beyond

When you receive exceptional service, it stands out in your mind. You should aim to exceed your clients’ expectations at every turn. By doing so, you show how important the client is to you.

Communicate and Connect to Build Engaging Relationships

Have you ever watched a video or read an article, and thought, “This client needs to see this”? You should attend to clients’ needs this way. It’s part of communicating and connecting with people on a human level. By sharing content or sending an email to check-in, you can more easily build engaging relationships with your clients.

Show Appreciation

Everyone likes to feel important, and your clients are important to you. Show your appreciation by providing a loyalty program or a special offer.

Remember Patience is a Virtue

Today’s customers don’t like being pitched to, so cultivate patience instead. A client may not be ready to buy today. They may need more information. That’s okay. You can support them by answering questions and sharing information. By being helpful, not pushy, you’ll build trust and relationships with your clients.

Finance Your Relationship-Building Program

Building relationships drives sales and company growth. Conducting a survey or starting a loyalty program can cost though. Learn how a merchant cash advance could help you build better relationships.

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