ClickCease

How to Attract Customers to Your Store in 2021

How to Attract Customers to Your Store in 2021

8
Sep 2021
12
May 2026

The world has moved into a brand new era of retail. COVID-19 has forced many businesses to move their operations online or risk bankruptcy. Such a drastic change in the global world of retail begs the question, do customers really want to visit retail stores in 2021? Well, let us be the first to tell you, yes they do. Online shopping might be convenient, but it can never offer the same experience as a retail store. So, with COVID-19 becoming more manageable in certain parts of the world, businesses have once again opened the physical doors for their customers and begun selling in stores. If you need to refresh your memory on how to attract customers to your stores in 2021, here are a few tips to help you out.

Cut Down on Customer Waiting Times

The number of COVID-19 patients may be decreasing, but the pandemic is far from over. People are still taking some precautionary measures, and the general public doesn't want to hang around your store waiting for their turn at the cashier. You should optimize the customer experience to make sure that individuals can come in, buy something, and leave within the span of a few minutes. This might not bring in new customers, but it will keep older ones returning.

Offer Incentives to Customers

E-commerce might not have the same feel. But, it's still superior when it comes to convenience. You need to give the shoppers an incentive to drive out to your store and actually spend time indoors. The world has gotten accustomed to shopping online, and you have to drag them out of their houses by offering incentives. This can be a coupon, a discount code, a buy one gets one free deal, etc. An example of this would be the Costco hotdogs. The store has been selling its hotdogs with a price tag of $1.50 since 1984. The company is honest about the fact that they're losing money annually because of the hotdogs, but it does give an incentive to individuals to visit the store and eventually buy products while they're there.

Curb Appeal

If you haven't opened your store in the past year or so, there's probably some cleaning to do. That's not all. You should definitely consider doing some renovating to offer customers a welcome sight. Also, keep your store clean and hygienic and make sure that your customers know that. Your visitors will always appreciate you abiding by COVID-19 SOPs even while the pandemic is declining.

Conclusion

Regardless of what strategies you employ to attract customers, it’s going to cost you and your business money. If you’re trying to get back up on your feet and regain some financial stability, 2M7 Financial Solutions can help you out. 2M7 offers merchant cash advances that can help businesses bounce back post-shutdown. We can provide your business with a merchant cash advance when you need it. Contact us today to learn more.

Related articles

March 15, 2021
May 12, 2026

How to prepare your business for capital raised

You have worked hard to start up your business. After perfecting your presentation, you have been able to raise some capital. Congratulations! Now what do you do? Make sure you don’t waste this opportunity to launch your business right. Here are five ways to prepare your business for capital raised.

1) Know your “runway”

Your business’s “runaway” is the amount of time your business has before it runs out of cash. First, you should look at your business’s monthly expenses and your capital raised and then, determine how much time you need in order to gain a steady stream of income. Ideally, you will want your business to have a six-month “runaway.” With six months’ worth of operating capital, you can deal with various disruptions that will come with operating a new business.

2) Use a budget management tool

One of the best ways to manage your business is to use a budget management tool, and with the right budget tool, you will be able to manage your expenses and identify opportunities to save money and run leaner. There are a number of top budget management tools that are designed around start-ups. Some of the top budget management tools include the following: Quicken - Quicken is great for smaller starter-ups with its easy-to-use software and interface. Centage - If you have more complex operations, then Centage is an ideal budget management software system. Lola - Lola is a great budget management tool if you are dealing with a number of expense report.

3) Secure the best prices from vendors

You want to make sure that your capital goes as far as it can possibly go. Therefore, you will want to control your costs. One of the best ways to control cost is to be able to get the best prices from your vendors. Be sure to get multiple quotes from as many vendors as possible. Also, if you are planning to use a vendor for the long term, try to negotiate better prices to help you stretch your capital.

4) Have a business plan

It’s a good idea to have a business plan. In fact, a business plan is like a road map that shows everyone in your company, as well as your investors, what is your plan to grow income and become profitable. If you have no experience writing up a business plan, don’t worry. There are a number of business plan templates that you can use to help you get started. Here are a couple of places where you can find business plan templates:

5) Have an emergency or contingency plan

You want to make sure that your business has a plan for the unexpected. In fact, situations such as natural disasters or disruptions in manufacturing or inventory can spell disaster for your business. The best way to plan for an emergency is to set aside a portion of your capital raised and set it aside for emergency situations. That emergency money can save you in situations where you need money fast and you may not be able to raise further capital.

Getting your capital for your business going

Now that you have the capital that you need for your business, it is time to get going. Be sure to have a plan, set a budget, and watch your spending. Also, spend your business capital the right way and you will be well on your way to start-up success. If you require a merchant cash advance for your business, 2M7 Financial Solutions are here to help you out. Request a quote, we will be happy to assist you.

Read more
May 25, 2026
May 25, 2026

Why Profitable Businesses Still Run Out of Cash

It's a strange kind of stress to run a business that looks healthy on paper while you quietly panic about cash. The numbers say you're profitable, but the bank account tells a different story.  The gap between those two things is what you need to take into account.

Profit is a calculation. Cash is a Reality.

Your profit and loss statement records revenue when it's earned, not when it's actually received. For example, you invoice a client for $40,000 in October and that sale shows up as October revenue. But if payment terms are net 60, the cash may not land in your account until December. In the meantime you still pay your team, your suppliers and your rent with funds you only technically have. 

Accounting recognizes income on an accrual basis, your landlord does not.

The Timing Gap That Catches Businesses Off Guard

Cash flow is essentially the space between when money goes out and when money comes in. In an ideal world, those two things line up. In practice, they almost never do.

A construction company wins a big project. Materials and labour costs start immediately. The client pays in stages, or at completion. The contractor can be running a healthy margin on paper while being perpetually short on operating funds.

A retailer loads up on inventory before a peak season. Cash leaves weeks before any sales come in. If the season underperforms, that inventory sitting on shelves represents a real cash problem.

A service business bills clients at the end of the month and chases payment for 30, 45, sometimes 90 days. Every dollar in accounts receivable is a dollar that can't cover today's expenses.

None of these businesses are failing. In fact, they might actually be growing. The thing is, growth itself creates cash pressure, because growth requires spending before earning.

Five Reasons Cash Disappears in Profitable Businesses

1. Slow-paying customers: Extended payment terms are normal in many industries, but they transfer the financing burden onto the seller. When you allow net-30 or net-60 terms, you're effectively lending money to your clients interest-free.

2. Rapid growth: This one surprises people. When a business grows quickly, it has to spend more on inventory, staff, materials, and overhead before the revenue from that growth actually arrives. Fast-growing businesses are particularly vulnerable to cash shortages precisely because demand is high.

3. Seasonal revenue patterns: Businesses that peak in certain months, retail over the holidays, landscaping in summer, hospitality in tourist season, often need to spend during slow periods to be ready when things pick up. The cash timing rarely works out cleanly.

4. Large capital purchases: Buying equipment, vehicles, or making leasehold improvements hits cash immediately but shows up as depreciation slowly on the books. The profit looks fine. The bank balance looks rough.

5. Debt repayment obligations: Loan payments, lines of credit, and lease obligations come out of cash, not profit. A business can report solid earnings while being genuinely stretched by its repayment schedule.

The Statement Nobody Reads Closely Enough

Every business has three core financial statements: the income statement (profit and loss), the balance sheet, and the cash flow statement. Most owners pay close attention to the first one. The cash flow statement is where the real story lives.

It shows the actual movement of money through operations, investing activities, and financing. A business can show positive net income while burning through cash every month. The two statements can tell completely opposite stories at the same time.

If you're not reviewing your cash flow statement regularly, you're missing a significant part of the picture.

How to Spot a Problem Before It Becomes a Crisis

A few practical things worth tracking:

Your cash conversion cycle measures how long it takes to turn inventory or work-in-progress into collected cash. The longer that cycle runs, the more working capital you need just to sustain normal operations.

Your accounts receivable aging report shows who owes you money and how long they've owed it. Receivables piling up past 60 days are cash sitting in limbo.

A 13-week cash forecast sounds like something only larger companies bother with, but it's useful at any size. Knowing what's coming in and going out over the next quarter gives you time to act before a shortfall actually hits.

What Business Owners Actually Do About It

Some of it is operational: tighten up invoicing, follow up on receivables more consistently, negotiate better terms with suppliers, watch inventory levels. Those things help and are worth doing.

But sometimes the timing gap is structural. It's not a sign that anything is broken. It's a sign that the business operates in a model where cash collection lags behind cash spending. In those cases, external working capital is a legitimate and practical tool, not a last resort.

Lines of credit, invoice financing, and merchant cash advances exist for exactly this reason: to bridge the gap between when you earn and when you collect, so operations don't have to stall in the meantime.

Worth keeping in mind: a business that needs outside capital because it's struggling is a very different situation from one that needs it because it's growing faster than its cash cycle can keep up with. Those two things can look similar from the outside, but they're not the same problem at all.

What Actually Matters Here 

Profit tells you whether your business model works. Cash flow tells you whether the business can survive long enough to prove it.

Running a profitable business that's tight on cash isn't necessarily a sign that something's wrong. It may just be the reality of operating in the space between earned and received, which is one of the oldest tensions in commerce. The owners who handle it best tend to be the ones who understand it clearly enough to plan around it.

Read more
September 1, 2023
May 12, 2026

What is Working Capital?

A big part of business is focusing on profit margins and productivity, but keeping a business operating healthily gets a bit more complicated than that. One of the concepts you can’t afford to neglect is working capital. Working capital is a necessary data point for any business, and while sometimes it’s taking a bit more time to understand, it is absolutely crucial for maintaining a healthy balance sheet and operating effectively. We’re going to go over what working capital is, why it’s important, and some of its uses in the business world. Let’s get started.

What is Working Capital?

Working capital is essentially what you have left after taking out all the money you need to pay the bills. Think of it like you would in your personal life with a normal job. You get paid, you add up all your household bills and debts, set that money aside to take care of those necessary expenses, and you can work with whatever you have left. If needed, you also have assets you can leverage such as your savings, valuables, and other things that can help beyond the cash you have on hand. In more professional terms, this is everything you have, assets and cash on hand, minus the liabilities you have such as credit card debt, the bills necessary to keep the business running, payable taxes, and more. How you determine your overall working capital is by adding up your assets and financial resources and subtracting the total amount required to pay your expenses. We’ll keep it easy with solid numbers, but your actual calculation will likely be slightly more complicated. Let’s say you add up your assets and have $100,000 in value. After you add up your liabilities, you calculate that you have $50,000 to pay in total. $100,000 minus $50,000 is $50,000. That's your working capital.

Why is Working Capital Important?

Working capital is important in two main ways. At a first glance, it seems as if having as much of it available as possible, but that’s not quite accurate. Let’s go over both ways it can go and why balance is important.

What is Negative Working Capital, and Why it is Important?

This is the primary concern most business owners are going to have, and it’s certainly one that is most immediately noticeable. Negative working capital is when you use the formula we provided earlier, and you don’t have enough to cover your liabilities. That means you don’t have enough to pay your bills, essentially. If you don’t have the capital available to pay off your liabilities, you certainly can’t commit to any sort of growth, and the immediate future of your business doesn’t look promising, either. There are solutions to this that we will talk about later, but this is the worst-case scenario in a lot of situations.

What is Positive Capital, and Why it is Important?

Positive working capital is the opposite of negative working capital. It’s when you do have some resources left over to work with. For example, if you were the average homeowner working a normal job, you’d have some money left over after paying bills. Not all of it is “take home money”. Some of it has to go into savings in case you plan something big, like a major family trip abroad. The same concept goes for positive capital in business. That doesn’t mean that having it in extreme excess is optimal, though. In fact, it can mean that you’re making poor business decisions. If you regularly have way more working capital than expected, it typically means that you’re not taking advantage of growth opportunities, low debt situations, and other crucial parts of the business world. In the long term, this can mean that your business growth stagnant and that excess will start to decline eventually. It can also mean that you’re not providing reasonable upkeep for your business, which has major consequences, or it can mean that you’ve failed to account for various liabilities and your results are false; which is a major accounting error. In the vast majority of situations, you want to have your growth goals in mind, and you want enough to facilitate those goals. It’s also “working” capital. So, make sure it’s working for you.

How to Increase Working Capital for Higher Growth Potential?

Whether your business has a negative working capital amount, or you simply have larger growth goals you want to accomplish, increasing your working capital is usually going to be attractive. As long as you’re actually using it. Doing that can be difficult, but there are some key data points to target and strategies to use. Primarily, you’ll have two core options: You can increase the number of assets you have to offset your liabilities, or you can get rid of some liabilities such as debts that are close to being paid off.

Increasing Working Capital Assets:

Increasing your working capital assets is going to focus on improving your margins. The larger your margin is, the more working capital you’ll have left over assuming you don’t increase your liabilities. This is essentially the same as telling you to "earn more money”, which isn’t very constructive if money is the problem in the first place. If you’re already generating positive working capital, focusing some of those resources on short-term growth that helps with your margins is a strategy you can use. However, that’s a problem if you’re in the negative since you don't have anything to work with. For example, let’s say you have positive working capital, but you don’t have enough to focus on your goals. You might not be financially capable right now. Instead, pump some of that into marketing a big sale, increasing your inventory in high-demand areas, and similar things to earn more working capital. That’s where a working capital loan comes in, and we’ll get to that shortly.

Decreasing Liabilities to Gain Working Capital:

The other way to earn more working capital is to get rid of liabilities where possible. If there is debt that can be paid off in the short term, paying that off frees up a little more to go toward working capital amounts. If you can lower your tax liability, that’s another way to keep a bit more of your margin. It can also be possible to delay purchases. While growth is the ultimate goal, if you’re struggling to maintain a healthy balance sheet, delaying purchases until you can generate more working capital to accommodate them is crucial. For example, let’s pretend you’re a restaurant. You’re moving around $50,000, but after you pay your vendors, staff, and landlord, you’re only keeping $10,000, and that’s your networking capital. If you can consolidate some of this cost, for example automate ordering process and reduce waiter’s team, you can lower the liability cost and generate more profits. Again, this is something that a working capital loan can help with if liability removal strategies aren’t working or aren’t feasible.

What is a Working Capital Loan?

Alright, we’ve talked about a variety of issues that can pop up with working capital and damage your ability to grow, but now it’s time to start talking about real solutions. There are a lot of situations where you just don’t have any room to work with. You can’t boost your assets, because you don’t have capital, and you can’t remove any liabilities, because they’re all long-term, non-negotiable, and absolutely required. So, how do you get over that speed bump? Primarily, you can get a working capital loan. A working capital loan is a loan used to overcome cash flow problems; but it’s not just used in negative circumstances. Any business owner can benefit from one at a certain point, and it can be a positive experience. Here are some of the ways it’s used.

Funding Growth Goals

1. Funding Growth Goals

Sometimes, you’ll have growth goals, and you’ll have positive working capital, but you just don’t have enough funds. In that circumstance, you can use a working capital loan to get that extra bit of funding you need in the short term. For example, let’s say it’s the perfect time to open a new location, but you’re $20,000 short on the overall costs. A working capital loan can help. Of course, the payments will become liabilities later. So, it’s best to be in a relatively healthy position when using a loan for this purpose.

2. Overcoming Financial Speed Bumps

Every business will experience a speed bump in its financial growth at some point. Take COVID-19 for example. Nearly every business went from doing great to suddenly seeing a drop in assets for one reason or another. A working capital loan can help overcome those bumps. If you go into the negative slightly, you can get a working capital loan that helps you remove smaller liabilities and invest in ways to build up non-depreciating assets to grow your margins. There are strategies involved in using a working capital loan this way, but one can save a business and keep it above water in such situations. It’s a lot like when you accidentally spend too much of your check as an average person, and your car payment is coming up. You don’t want to lose your car. So, you get a personal loan to cover it until you’re in a better situation.

3. Waiting on Invoice Payments

In an ideal world, all customers would pay on time, and you’d know exactly when funds were going to arrive. Unfortunately, that’s not how it works. Sometimes, you’ll technically have plenty of working capital on the horizon, but invoices just aren’t getting paid on time. A working capital loan can work like an advance on those invoices to make sure you’re still able to make moves while you wait.

4. Taking Advantage of Opportunities

Sometimes, you’ll be presented with opportunities you don’t want to pass up. For example, maybe you rely heavily on a supplier’s hardware for one of the products you manufacture. For a limited time, they’re offering half-off on bulk shipments of that hardware. That can allow for tremendous savings in the future and a lot of potential for growth. However, you might not have the ability to fund it without throwing your balance sheet off balance. This is another situation where a working capital loan can be the little edge you need to come out on top. Its fast, gets the job done, and keeps you from missing such fruitful opportunities.

Understanding the Working Capital Cycle

Beyond noticing problems with your working capital and finding solutions, you’re also going to want to look at the working capital cycle. This will help you predict when you’re going to have certain assets available, and that allows you to plan for them efficiently. The working capital cycle is the time it takes for your assets to become cash that can pay off your liabilities. For instance, think about the customer invoices for a subscription service. You know that 1000 customers are set to pay their invoice on the 30th. That means that, while you have those accounts as assets, they aren’t realized yet. You don’t actually have the money. The time between now and those payments clearing is your working capital cycle. After the 30th, you would be able to pay your liabilities in this scenario. As such, you want to streamline your working capital cycle as much as possible to ensure everything is moving quickly and efficiently. The best way to do this is to ensure that your customer payments are covering your liabilities. Since waiting for accounts to clear usually takes the longest, ensuring that they pay the liabilities off allows your other assets to simply keep growing and building up more working capital.

The Risk of Certain Working Capital Assets

You’ve probably put together a decent understanding of what working capital assets are at this point. If not, the basics are your customer invoices, inventory, cash, and pre-paid debts. One of those is somewhat volatile, and you shouldn’t aim to build much of your working capital on it. That’s your inventory. Your inventory can be a risky asset. It can become obsolete, depreciate in value, and dramatically impact your working capital amount without any chance of turning into cash. Take fidget spinners for example. During the craze, everyone stocked up on them. That was almost guaranteed cash flow. However, when the trend stopped, that inventory became largely useless. Anyone with too much inventory consisting of that product saw their cash flow tank. This can happen with anything. So, it’s important to understand that risk, diversify assets, and have a solid plan to use your inventory; not just stockpile it for perceived working capital. Think of all the people who bought into Beanie Babies in the 90s, and then think of what happened a few years later when no one cared. The Beanie Babies represent your inventory, and no one caring represents your entire inventory devaluing like crazy. You don’t want things sitting around unless they are guaranteed to be necessary for the future.

3 Types of Working Capital

The Three Types of Working Capital and How to Differentiate

Finally, there are three types of working capital, and while they all generally work the same way, you will need to differentiate between them.

1. Net Working Capital

This is all the working capital you have at your disposal, and it’s the general number that you’re going to want to keep tabs on.

2. Temporary Working Capital

This is your working capital amount in temporary situations. Think of things such as the speed bumps we talked about earlier, or maybe even expected boosts such as holiday sales. Since the causes for the fluctuations are temporary, you have to work that into your understanding of your working capital during that time period.

3. Permanent Working Capital

The name of this one is misleading. It’s not the amount you’re guaranteed to have all the time. It’s the amount you absolutely need to make it. If you make less, your business’s health starts dropping, and you either fix it or lose it. This is the bottom line of what you need to barely get by, and you want to calculate it regularly since your liabilities and assets will change regularly.

Get a Working Capital Loan with 2M7 Financial Solutions

If you’ve gone through this brief guide and realized you could really use a working capital loan to help your business for any reason, contact us to start the process. We specialize in advanced loans that can help your business seize opportunities, fix temporary problems, and continue operating in a healthy state.

Read more