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How to Attract Customers to Your Store in 2021

How to Attract Customers to Your Store in 2021

How to Attract Customers to Your Store in 2021
8
Sep 2021
27
Jul 2026

The world has moved into a brand new era of retail. COVID-19 has forced many businesses to move their operations online or risk bankruptcy. Such a drastic change in the global world of retail begs the question, do customers really want to visit retail stores in 2021? Well, let us be the first to tell you, yes they do. Online shopping might be convenient, but it can never offer the same experience as a retail store. So, with COVID-19 becoming more manageable in certain parts of the world, businesses have once again opened the physical doors for their customers and begun selling in stores. If you need to refresh your memory on how to attract customers to your stores in 2021, here are a few tips to help you out.

Cut Down on Customer Waiting Times

The number of COVID-19 patients may be decreasing, but the pandemic is far from over. People are still taking some precautionary measures, and the general public doesn't want to hang around your store waiting for their turn at the cashier. You should optimize the customer experience to make sure that individuals can come in, buy something, and leave within the span of a few minutes. This might not bring in new customers, but it will keep older ones returning.

Offer Incentives to Customers

E-commerce might not have the same feel. But, it's still superior when it comes to convenience. You need to give the shoppers an incentive to drive out to your store and actually spend time indoors. The world has gotten accustomed to shopping online, and you have to drag them out of their houses by offering incentives. This can be a coupon, a discount code, a buy one gets one free deal, etc. An example of this would be the Costco hotdogs. The store has been selling its hotdogs with a price tag of $1.50 since 1984. The company is honest about the fact that they're losing money annually because of the hotdogs, but it does give an incentive to individuals to visit the store and eventually buy products while they're there.

Curb Appeal

If you haven't opened your store in the past year or so, there's probably some cleaning to do. That's not all. You should definitely consider doing some renovating to offer customers a welcome sight. Also, keep your store clean and hygienic and make sure that your customers know that. Your visitors will always appreciate you abiding by COVID-19 SOPs even while the pandemic is declining.

Conclusion

Regardless of what strategies you employ to attract customers, it’s going to cost you and your business money. If you’re trying to get back up on your feet and regain some financial stability, 2M7 Financial Solutions can help you out. 2M7 offers merchant cash advances that can help businesses bounce back post-shutdown. We can provide your business with a merchant cash advance when you need it. Contact us today to learn more.

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Most people will never know what it is like to have true financial independence. However, you don’t have to be one of them. By taking the right step today, you can build wealth that can allow you to have the passive income that you need to achieve financial independence. Here are five steps that you can take today.

1) Create a plan

The first thing that you need to do is have a plan. Figure out how much of an income you would like to have after you officially retired. The rule of thumb is that you should save up to 25 times your annual desired passive income. For instance, if you would like to get $50,000 annually in passive income, then you would have to build up to $1,250,000 in your savings by the time you are planning to retire.

2) Save and invest

To start building the wealth that you need for financial independence; you will need to save and invest. Don’t worry if you don’t currently have a high income. You can have time to work on your side. Through the magic of compound investing, you can build some incredible wealth by investing in stable, dividend-paying stocks. Aim to save at least 10% of your income each month to achieve your financial independence goals.

3) Live below your means

As you get older, you will likely increase your income. This can lead to “lifestyle creep” which can cause you to spend more. It is important to continue to live below your means so you can save and invest. The higher rate of your savings, the faster you can achieve financial independence.

4) Have an emergency fund

One unforeseen medical or life emergency can derail your financial independence plans. Therefore, you will want to have money set aside in case the unexpected happens. Some situations that may require emergency cash include a setback in your business, medical emergencies, or a natural disaster.

5) Study the economy

The economy plays a big role in how your business operates, the purchasing power of your money, and your income. Be sure to study the stock market, the economy, interest rates, and other factors that can play a role in your business and investing life. A great way to stay on top of the economy is to read top economic books and to read up on the latest economic articles on sites such as Bloomberg, CNBC, and The Wall Street Journal.

Keep your business on track and achieve your financial goals

Make sure that your business stays on track. With 2M7 Financial Solutions, you can receive the merchant cash advance that your business needs to stay on top of expenses. To learn more, please contact us. We are always ready to assist your business today.

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Preparing Your Business for the Holiday Rush

The fourth quarter makes or breaks a lot of small businesses in Canada. Retailers and restaurants that get their staffing and inventory right in October and November tend to walk into January with healthy cash reserves. Those that wait until the first week of December to figure out their game plan usually spend the season scrambling, and scrambling costs money.

If you own a retail shop, a restaurant, or any business that lives and dies by foot traffic during the holidays, now is the time to lock in your plan. Here's how to think about staffing, stock, and cash flow so the next ten weeks work in your favour instead of against you.

Start With Your Sales History, Not Your Gut

Too many owners plan the holiday season based on how busy last December felt rather than what the numbers actually showed. Pull your point-of-sale reports from the last two or three holiday seasons and look for patterns. Which products sold out early? Which days of the week saw the heaviest traffic? What time of day did your restaurant get slammed?

Analyzing past sales data to spot seasonal patterns is one of the most effective ways to avoid overstocking or running out of popular items. This isn't complicated analysis. Even a basic spreadsheet showing week-over-week sales from last November and December will tell you more than a gut feeling ever will.

For retailers specifically, this is also the moment to think seriously about how much inventory you actually need on hand versus how much cash you're willing to tie up in stock that might not move. If you've been turning down orders because you can't front the cost of holiday inventory, you might want to consider your options before you're forced to choose between restocking and making payroll.

Staffing: The Problem Nobody Talks About Early Enough

Here's a fact that should change how you're thinking about hiring right now. The National Retail Federation recently predicted that holiday seasonal hiring would hit its lowest level in over 15 years, making early recruitment more critical than ever. That forecast is for the American market, but Canadian retailers and restaurants are competing for the same shrinking pool of available seasonal workers, and the labour crunch tends to move north with a short delay.

Practically, this means posting your seasonal job openings now, not in mid-November. It means offering shift flexibility and being upfront about pay. It also means having a real contingency plan if you can't fill every shift you need.

For restaurants, the stakes are a bit different but no less serious. Using past data to anticipate peak times helps restaurants build optimized schedules without over- or under-staffing. A kitchen that's short-staffed on a Friday night in December doesn't just lose sales, it loses customers who won't come back after a bad experience. If your restaurant's equipment is also aging and slowing down your kitchen's throughput during peak hours, that's a separate problem worth solving before the rush hits.

What Canadian Shoppers Are Actually Doing Differently

It's not enough to staff up and stock up the way you did last year. Consumer behaviour is shifting, and ignoring that shift means missing opportunities your competitors will catch. According to Retail Council of Canada's holiday shopping research, Canadian consumers are shopping earlier and comparing prices more carefully than in past years.

That earlier-shopping trend matters because it means your marketing and inventory need to be ready well before Black Friday, not scrambling to catch up to it. If your customers are comparison shopping more aggressively, your pricing, promotions, and in-store or online experience need to justify why they should buy from you instead of clicking over to a competitor's site.

Refreshing your online listings and promoting gift cards are easy, high-impact ways to prepare for the holiday shopping rush. Simple, low-cost moves like updating your Google Business listing, refreshing your website's holiday hours, and pushing gift card sales through email and social media can generate real revenue with almost no upfront cost.

Where Fast Funding Fits Into the Picture

Every piece of holiday prep costs money before it generates a dollar back. Inventory has to be purchased before it's sold. Staff have to be hired and trained before they're productive. Equipment repairs have to happen before the kitchen can handle a full house on a Saturday night.

This is where a lot of small business owners hit a wall, particularly if a bank has already turned them down or they don't have the time to wait six weeks for a traditional loan decision. A Merchant Cash Advance is built for exactly this kind of short-term, high-stakes timing problem. Rather than waiting on a lengthy approval process, you're leveraging future sales to access capital now, when you actually need it, not after the holiday window has already closed.

If your credit history isn't perfect, that shouldn't be the reason you miss the busiest quarter of your year. Many alternative lenders look past your credit score and focus on your recent revenue instead of your past setbacks. Fast business funding and small business loans through alternative lenders exist precisely because traditional banks move too slowly and too conservatively for the realities of running a seasonal business. 

Contractors and trades businesses often assume holiday funding conversations don't apply to them, but late Q4 and early Q1 are when many trades see a surge in emergency repair calls and pre-holiday renovation rushes. Having working capital on hand means you can staff up and stock materials without cash flow becoming the bottleneck.

Get Ahead of It Now

Waiting until December to figure out staffing, inventory, and cash flow puts you behind before the season even starts. The businesses that come out of Q4 stronger are the ones making these decisions in October and November, while there's still time to act on them.

If you need capital to hire, stock up, or fix equipment before the rush hits, reach out to 2M7. We move fast, we understand Canadian small business realities, and we can get you funded well before you would have finished filling out bank paperwork.

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7 Small Business Trends to Leverage in 2020

The business world is evolving and new small business trends are emerging. Which ones should small businesses adopt for 2020? These seven trends are great contenders.

Embrace Social Media Storytelling

Social media is everywhere these days. With the rise of Facebook Live and Instagram stories, everyone wants video content. Tell your brand’s story with a creative mix of social media.

Think Green and Social

Today’s customer wants to buy from a company that shares their values. Think about a green initiative like reducing waste or adopting biodegradable packaging. Social causes are also popular.

Learn to Leverage eCommerce

eCommerce is finally hitting its stride. Traditional retailers are getting in on the act. Create a great website for your small business and watch your profits soar.

More Technology to Do More

Technology is driving eCommerce, but it’s also driving other parts of your business. Think about how automation could help you keep the books, conduct payroll, and so much more.

Make Your Employees Happy

Businesses today are investing more in their employees. Employee happiness improves productivity and the bottom line. Think about training and development initiatives or a wellness program that will keep them moving.

New Marketing Trends Will Dominate

Digital marketing has finally surpassed traditional marketing. New digital marketing media continue to emerge as well. Think about the rise of voice search or the popularity of audio streaming services as you plan your next campaign.

Personalize Customer Service

Finally, small business owners must realize the importance of customer service. Deliver personalized service to every customer, and you’ll win their loyalty.

Get the Funds You Need

Any of these initiatives could be a big financial undertaking for a small business trends. Get the right financial backing with a merchant cash advance. With the right funds, the possibilities are endless.

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