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How to Attract Customers to Your Store in 2021

How to Attract Customers to Your Store in 2021

How to Attract Customers to Your Store in 2021
8
Sep 2021
27
Jul 2026

The world has moved into a brand new era of retail. COVID-19 has forced many businesses to move their operations online or risk bankruptcy. Such a drastic change in the global world of retail begs the question, do customers really want to visit retail stores in 2021? Well, let us be the first to tell you, yes they do. Online shopping might be convenient, but it can never offer the same experience as a retail store. So, with COVID-19 becoming more manageable in certain parts of the world, businesses have once again opened the physical doors for their customers and begun selling in stores. If you need to refresh your memory on how to attract customers to your stores in 2021, here are a few tips to help you out.

Cut Down on Customer Waiting Times

The number of COVID-19 patients may be decreasing, but the pandemic is far from over. People are still taking some precautionary measures, and the general public doesn't want to hang around your store waiting for their turn at the cashier. You should optimize the customer experience to make sure that individuals can come in, buy something, and leave within the span of a few minutes. This might not bring in new customers, but it will keep older ones returning.

Offer Incentives to Customers

E-commerce might not have the same feel. But, it's still superior when it comes to convenience. You need to give the shoppers an incentive to drive out to your store and actually spend time indoors. The world has gotten accustomed to shopping online, and you have to drag them out of their houses by offering incentives. This can be a coupon, a discount code, a buy one gets one free deal, etc. An example of this would be the Costco hotdogs. The store has been selling its hotdogs with a price tag of $1.50 since 1984. The company is honest about the fact that they're losing money annually because of the hotdogs, but it does give an incentive to individuals to visit the store and eventually buy products while they're there.

Curb Appeal

If you haven't opened your store in the past year or so, there's probably some cleaning to do. That's not all. You should definitely consider doing some renovating to offer customers a welcome sight. Also, keep your store clean and hygienic and make sure that your customers know that. Your visitors will always appreciate you abiding by COVID-19 SOPs even while the pandemic is declining.

Conclusion

Regardless of what strategies you employ to attract customers, it’s going to cost you and your business money. If you’re trying to get back up on your feet and regain some financial stability, 2M7 Financial Solutions can help you out. 2M7 offers merchant cash advances that can help businesses bounce back post-shutdown. We can provide your business with a merchant cash advance when you need it. Contact us today to learn more.

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What Lenders Look For Before Approving Small Business Funding in Canada

If you have ever sat across from a bank representative, filled out a stack of forms, and walked away empty-handed, you are not alone. Securing small business funding in Canada has become genuinely harder over the past few years. Interest rates have climbed, underwriting standards tightened, and many business owners who would have been approved without question five years ago are now facing rejection letters. That reality is frustrating, and it deserves to be named plainly before we talk about what you can actually do about it.

The good news is that understanding exactly what lenders evaluate changes the entire game. Whether you are pursuing a traditional bank loan, a Merchant Cash Advance, or another form of fast business funding, the criteria lenders use to assess your application are knowable. Here is what goes on behind the scenes.

Credit History vs. Business Health: What Actually Matters More

Personal credit scores get a lot of attention, and they do matter. But for most small business owners seeking funding outside the Big 5 banks, they are rarely the deciding factor. Alternative lenders are far more focused on the operational health of your business than they are on a three-digit number pulled from your credit bureau file.

The reason is simple: a lender who advances capital against your future revenue wants to know whether that revenue is real, consistent, and growing. A credit score tells them about your past borrowing behaviour. Bank statements tell them whether your business can actually repay what it borrows.

That said, a damaged personal credit history can still complicate your application, particularly when it comes to interest rates and loan structures. If you are worried that your credit history might disqualify you, you can read more about how to get a business loan with a bad credit score to see what other options are available.

The Big 5 Banks vs. Alternative Lenders: Understanding the Friction

Canada's major chartered banks operate under regulatory frameworks that require them to be conservative. Their approval processes are designed for businesses with established revenue, years of audited financials, strong personal credit, and collateral. For many small business owners, especially those in their first few years of operation, those requirements create a wall that is genuinely difficult to climb.

Alternative lenders exist precisely because that wall has left a large segment of the Canadian small business market underserved. Products like Merchant Cash Advances, revenue-based financing, and short-term small business loans were built for businesses that have real cash flow but do not fit a bank's rigid profile. The approval timelines are shorter, the documentation requirements are more practical, and the underwriting process is designed to assess your actual business rather than compare you to an institutional checklist.

This does not mean alternative lending is without scrutiny. Reputable alternative lenders still evaluate your application carefully. But the criteria they use tend to be more relevant to where your business actually is today.

Essential Documentation: What to Have Ready

One of the genuine advantages of working with an alternative lender like 2M7 over a traditional bank is how straightforward the documentation requirements actually are. While a bank might ask for years of audited financials, business plans, and tax returns, getting approved for a Merchant Cash Advance requires just three things:

  • Three months of business bank statements
  • A photo ID
  • A void cheque

That is it. The bank statements give lenders a clear picture of your cash flow, the frequency and consistency of deposits, your average balances, and how existing obligations are being managed. The ID and void cheque handle identity verification and ensure funds are deposited directly into the right account. 

Being organized still matters. Having these three documents ready before you apply signals that you run your business with intention, and it keeps the process moving quickly. Approvals can happen in as little as a few hours, with funds deposited within 24 hours of approval. If you want to put your best foot forward before applying, we've put together some effective strategies to help boost your business cash flow.

How Industry Risk Shapes Your Application

Not all businesses are treated equally by underwriters, and that is worth understanding before you apply. Lenders build risk models that factor in historical default rates by sector. Some industries are considered higher risk, not because of anything specific about your business, but because of how that category has performed across thousands of loans.

Restaurants, retail, and construction businesses, for example, often carry more scrutiny than professional services or healthcare businesses. Seasonal businesses face questions about cash flow stability. Newly regulated industries, or those with volatile margins, may trigger additional review.

This does not mean lenders in these sectors cannot get funded. It means the strength of your cash flow documentation, your time in business, and your repayment history need to work harder. Knowing which box your business falls into before you apply lets you structure your application in a way that addresses those concerns proactively. Regardless of your industry, the key is showing the stability of your operations.

Collateral: How It Works in the Canadian Landscape

Collateral requirements vary considerably between lenders. Traditional bank loans often require tangible assets like real property, equipment, or inventory as security. For many small business owners, that requirement alone is enough to end the conversation before it starts.

For 2M7, our Merchant Cash Advance requires no collateral. You are not asked to put your property, personal assets, or business equipment on the line. Funding is extended based on your business's revenue and performance, full stop.

At 2M7, we prioritize transparency and clarity. That means you will know your complete cost of capital before you sign, with no hidden fees or surprises down the line. If you have questions about how any part of the agreement works, we are always happy to walk you through it.

Ready to See What You Qualify For?

The application process does not need to feel like a black box. 2M7 works with Canadian small business owners every day to find funding structures that fit their actual situation, not just the profile a bank wants to see.

If you would like to talk through your options without any obligation, reach out to us directly. We will take the time to understand your business and connect you with a funding solution that makes sense.

Get Approved Today

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July 22, 2026
July 26, 2026

How to Build a Cash Flow Cushion for Your Business

Ask most Canadian small business owners what keeps them up at night and the answer is rarely competition or marketing. It's money. More specifically, it's the unpredictable gap between money coming in and money going out. Over 20% of small businesses in Canada are actively concerned about cash flow issues, and given how tight operating conditions have been, that number makes sense. Profitable businesses fail every year in this country. Not because the product wasn't good or the customers weren't there, but because the timing was off.

A cash flow cushion is how you protect yourself from that timing problem. It's not about hoarding cash or being conservative to the point of paralysis. It's about building the kind of financial breathing room that lets you make decisions from a position of stability rather than panic.

Here's how to actually do it.

Start With a Realistic Picture of Your Cash Flow

You can't build a cushion if you don't know where the gaps are. The first step is getting honest about your monthly inflows and outflows. Not revenue projections, not what you hope to collect. Actual cash.

Map out your recurring fixed costs: rent, payroll, insurance, loan payments, subscriptions. Then layer in your variable costs: inventory, supplies, fuel, contractors. Finally, look at when your customers actually pay you. If you're invoicing net-30 or net-60, there's a real lag between completing work and seeing money. That lag is where businesses get into trouble.

Build a rolling 90-day cash flow forecast and update it every two weeks. You're looking for months where outflows spike or inflows dip. Payroll runs, GST/HST remittances, lease renewals, slow seasons: all of it shows up clearly when you're looking forward instead of reacting.

Tighten Up What You Can Control

Before looking at outside financing, squeeze your existing cycle. Send invoices the same day work is completed. Offer a small early-payment discount if your margins allow for it (1-2% is enough to change behavior for most customers). Chase overdue accounts on a consistent schedule rather than waiting until you desperately need the money.

On the payables side, don't pay early out of habit. Know your terms and use them. If a supplier offers net-30 and you've been paying in five days, you're giving away cash float. Negotiate better terms when you can. Suppliers who value the relationship will often extend payment windows for reliable customers.

Take an honest look at inventory. Excess stock is cash sitting on a shelf. Float's 2025 Canadian Business Report found that average cash balances across Canadian businesses dropped nearly 5% while total debt stayed flat, meaning businesses are spending down reserves just to keep operating. That's a dangerous place to be when a slow month hits.

Target a Cash Reserve, Then Build It Methodically

Most financial advisors suggest keeping three to six months of operating expenses in reserve. For many small businesses, that number feels unreachable. Start smaller. Even 30 days of operating expenses in a separate account changes the math significantly when something goes sideways.

The key is treating the reserve contribution like any other fixed expense. A set percentage of every deposit goes to the reserve account. Even 3-5% of monthly revenue, consistently applied, builds real cushion over a year or two.

If your business is seasonal, plan around your peaks. When revenue is strong, bank more than your baseline. Build the cushion before the slow months arrive, not after.

Use Financing as a Strategic Tool, Not a Crisis Response

Here's something a lot of business owners get backwards: the best time to access financing is before you need it. When you're approaching a lender from a stable position, you have options. When you're in crisis, you don't.

Lines of credit work well for businesses with relatively predictable revenue patterns. Apply when things are going well, even if you don't intend to use the credit immediately. Having the facility in place means you can respond to opportunity or a cash dip without scrambling.

For businesses with strong daily or weekly sales volume but inconsistent bank lending access, a merchant cash advance can provide fast, flexible capital that repays in proportion to your sales. That structure is genuinely useful for managing cash flow because payments naturally flex with your revenue.

For businesses in construction and trades, project timing creates serious cash flow volatility and receivables often lag months behind work performed. Know what your options are before you're staring down a payroll gap. Retailers carrying large inventory positions ahead of peak seasons can look at inventory and growth funding that moves with how their business actually cycles. 

The right type of fast business funding depends entirely on your business model. A restaurant has different needs than a trucking company. Knowing which products fit your situation, before you're under pressure, is part of building a real cushion strategy.

Don't Overlook Your Credit Profile

Your ability to access affordable financing is directly tied to how lenders see you. If your credit has taken hits, whether personal or business, that limits your options and raises your cost of capital. But it doesn't eliminate them.

Alternative lenders evaluate businesses differently than traditional banks do. Revenue history, consistency, and industry matter as much or more than a clean credit score. Access-to-capital concerns among small businesses hit 29% in 2025, well above the historical average of 22%. That pressure is real, but it's also created a broader ecosystem of lenders who specialize in situations traditional banks won't touch.

If your credit has taken hits, you have more options than you think. It's practical knowledge worth having before you actually need it.

Build the Habit, Not Just the Balance

A cash flow cushion isn't a one-time project. It's a discipline. The businesses that consistently weather downturns, seasonal dips, and unexpected costs are almost never the ones with the most revenue. They're the ones that made financial visibility and reserve-building a weekly habit, not an annual conversation with their accountant.

According to the federal government's Key Small Business Statistics report, small businesses contribute over 33% of Canada's private sector GDP and employ nearly half the private sector workforce. The stakes for getting this right extend well beyond any single balance sheet.

The cash isn't always there yet. But the plan for getting there can start today.

If you're looking for guidance on which financing options make sense for your business right now, the team at 2M7.ca is available to walk you through.

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May 10, 2021
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5 Ways to Achieve Financial Independence

Most people will never know what it is like to have true financial independence. However, you don’t have to be one of them. By taking the right step today, you can build wealth that can allow you to have the passive income that you need to achieve financial independence. Here are five steps that you can take today.

1) Create a plan

The first thing that you need to do is have a plan. Figure out how much of an income you would like to have after you officially retired. The rule of thumb is that you should save up to 25 times your annual desired passive income. For instance, if you would like to get $50,000 annually in passive income, then you would have to build up to $1,250,000 in your savings by the time you are planning to retire.

2) Save and invest

To start building the wealth that you need for financial independence; you will need to save and invest. Don’t worry if you don’t currently have a high income. You can have time to work on your side. Through the magic of compound investing, you can build some incredible wealth by investing in stable, dividend-paying stocks. Aim to save at least 10% of your income each month to achieve your financial independence goals.

3) Live below your means

As you get older, you will likely increase your income. This can lead to “lifestyle creep” which can cause you to spend more. It is important to continue to live below your means so you can save and invest. The higher rate of your savings, the faster you can achieve financial independence.

4) Have an emergency fund

One unforeseen medical or life emergency can derail your financial independence plans. Therefore, you will want to have money set aside in case the unexpected happens. Some situations that may require emergency cash include a setback in your business, medical emergencies, or a natural disaster.

5) Study the economy

The economy plays a big role in how your business operates, the purchasing power of your money, and your income. Be sure to study the stock market, the economy, interest rates, and other factors that can play a role in your business and investing life. A great way to stay on top of the economy is to read top economic books and to read up on the latest economic articles on sites such as Bloomberg, CNBC, and The Wall Street Journal.

Keep your business on track and achieve your financial goals

Make sure that your business stays on track. With 2M7 Financial Solutions, you can receive the merchant cash advance that your business needs to stay on top of expenses. To learn more, please contact us. We are always ready to assist your business today.

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