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How to Attract Customers to Your Store in 2021

How to Attract Customers to Your Store in 2021

How to Attract Customers to Your Store in 2021
8
Sep 2021
27
Jul 2026

The world has moved into a brand new era of retail. COVID-19 has forced many businesses to move their operations online or risk bankruptcy. Such a drastic change in the global world of retail begs the question, do customers really want to visit retail stores in 2021? Well, let us be the first to tell you, yes they do. Online shopping might be convenient, but it can never offer the same experience as a retail store. So, with COVID-19 becoming more manageable in certain parts of the world, businesses have once again opened the physical doors for their customers and begun selling in stores. If you need to refresh your memory on how to attract customers to your stores in 2021, here are a few tips to help you out.

Cut Down on Customer Waiting Times

The number of COVID-19 patients may be decreasing, but the pandemic is far from over. People are still taking some precautionary measures, and the general public doesn't want to hang around your store waiting for their turn at the cashier. You should optimize the customer experience to make sure that individuals can come in, buy something, and leave within the span of a few minutes. This might not bring in new customers, but it will keep older ones returning.

Offer Incentives to Customers

E-commerce might not have the same feel. But, it's still superior when it comes to convenience. You need to give the shoppers an incentive to drive out to your store and actually spend time indoors. The world has gotten accustomed to shopping online, and you have to drag them out of their houses by offering incentives. This can be a coupon, a discount code, a buy one gets one free deal, etc. An example of this would be the Costco hotdogs. The store has been selling its hotdogs with a price tag of $1.50 since 1984. The company is honest about the fact that they're losing money annually because of the hotdogs, but it does give an incentive to individuals to visit the store and eventually buy products while they're there.

Curb Appeal

If you haven't opened your store in the past year or so, there's probably some cleaning to do. That's not all. You should definitely consider doing some renovating to offer customers a welcome sight. Also, keep your store clean and hygienic and make sure that your customers know that. Your visitors will always appreciate you abiding by COVID-19 SOPs even while the pandemic is declining.

Conclusion

Regardless of what strategies you employ to attract customers, it’s going to cost you and your business money. If you’re trying to get back up on your feet and regain some financial stability, 2M7 Financial Solutions can help you out. 2M7 offers merchant cash advances that can help businesses bounce back post-shutdown. We can provide your business with a merchant cash advance when you need it. Contact us today to learn more.

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Business Loan in Canada

There is a wide array of services available to businesses in Canada seeking to bolster their cash liquidity. This article will explore some of the most popular options, as well as their best use cases. These financial solutions typically include a combination of bank loans, CEBA loans, government business grants, factoring, cash advances, payday loans, and microloans.

Businesses can utilize these financial options to optimize growth, gain liquidity, bridge emergency situations, or capitalize on opportunities.

Let's delve into our options:

1. Traditional bank loans

This is the most conventional form of financing that small businesses can utilize to obtain Typically, these loans are secured by collateral, and may offer lower interest rates, making them an appealing choice for businesses with strong credit. However, small and medium-sized businesses adhering to conservatism and GAAP principles might have lower perceived financial strength, which can make obtaining traditional financing more challenging, especially if the bank relies on financial statements as part of its due diligence process. This can be particularly problematic for new startups and businesses without a significant financial track record. Furthermore, liquidity provided might be limited if a business is relatively new or experiencing volatility, even with collateral in place.

2. CEBA loans

The Canada Emergency Business Account (CEBA) loans are interest-free loans of up to $60,000 designed for small businesses impacted by the COVID-19 pandemic. These loans are 100% backed by the government and do not require any collateral. Businesses can use these loans to cover operating expenses such as payroll and rent, as well as for purchasing equipment or expanding their operations. The CEBA loans offer flexibility and accessibility with a few caveats. Firstly, the loan forgiveness repayment date has been extended to December 31, 2023, for CEBA loan holders in good standing. This means that loan holders may have to start repaying their CEBA loans as early as 2024. Secondly, eligibility is only applicable to businesses that have had an active business account with their financial institution as of March 1, 2020, and can demonstrate a decline in revenue due to the pandemic.

3. Factoring

Factoring enables businesses to sell their accounts receivable (invoices) to a third-party (a factoring company) at a discount. The factoring company then acts as the agent to collect payments from the invoice customer, providing the business with liquidity (cash) based on a certain percentage of the invoice amount. Factoring can significantly improve cash flow for small and medium-sized businesses by offering liquidity and quick access to funds. It is also helpful that the factoring company will be the one taking care of ensuring invoices are paid, freeing up valuable resources for small businesses.

4. Government business grants

The Canadian government provides an array of business grants designed to help small businesses flourish and These grants typically target specific industries or business activities, such as clean technology, innovation, workforce development, and international trade, among others. A considerable number of grants currently emphasize research, development, and exporting. The application process for these grants can be intricate, requiring well-prepared grant proposals that effectively communicate the business's objectives, anticipated outcomes, and potential impact. This process is often competitive, as numerous businesses vie for the limited funding available. Newer businesses or those without prior grant writing experience may find this process daunting, and may benefit from seeking professional grant writing assistance or collaborating with experienced partners in their industry. Despite the challenges, securing a government grant can be a game-changer for small businesses, providing essential funding without the burden of repayment, and fostering growth, innovation, and competitiveness in the marketplace.

5. Payday loans or Microloans

Payday loans and microloans are small, short-term loans that are typically utilized to address unexpected expenses or navigate temporary cash flow gaps. While these loans may not be suitable for long-term financing needs due to their relatively higher interest rates and fees, they play a vital role in providing financial support during emergencies. By offering quick access to funds, payday loans and microloans help businesses remain afloat and operational during challenging times, allowing them to successfully weather temporary cash flow issues that are anticipated to improve in the near future. This targeted financial assistance can be a lifeline for businesses, enabling them to maintain stability and continue serving their customers as they work towards recovery and growth.

6. Cash Advance

A cash advance, particularly in the form of a Merchant Cash Advance (MCA), is an innovative financing solution that provides businesses with a lump sum of cash in exchange for a percentage of their future sales (typically credit card sales). Cash advances and MCAs can be exceptional financing options for businesses that need funds swiftly or require increased liquidity to seize opportunities that demand prompt. One of the key advantages of this financing option is its speed and flexibility. Cash advances can be processed more quickly than traditional loans, often within a matter of days, allowing businesses to address their financial needs without delay. Additionally, repayment terms are tailored to the business's sales volume, making it a more manageable solution for businesses with fluctuating revenues. MCAs are particularly valuable for new businesses and small enterprises that may face challenges in obtaining traditional bank loans due to a lack of financial history, inadequate financial book strength, or a dearth of collateral. By offering an alternative financing avenue, cash advances empower these businesses to overcome financial barriers and pursue their growth objectives. Ultimately, the various financing options available to Canadian businesses each have their own strengths and specific use cases. Traditional bank loans can be attractive for businesses with strong credit, while CEBA loans offer interest-free financing for those affected by the COVID-19 pandemic. Factoring provides immediate liquidity to businesses with outstanding invoices, and government grants can support targeted industries and activities. Payday loans or microloans can assist in managing short-term cash flow gaps. And cash advances offer rapid access to funds for businesses lacking financial history or collateral. The choice of financing option will depend on the unique needs and circumstances of each business. By understanding the advantages and limitations of each option, businesses can make informed decisions about the most suitable financing solution to support their growth, liquidity, and success.

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The Future of Alternative Lending in Canada

Canadian small business owners have never had a more complicated relationship with capital. The cost of materials is up, hiring is expensive, and the big banks, despite a series of interest rate cuts over the past year, are still not exactly rolling out the welcome mat. A 2025 survey by Equifax Canada found that 25% of small and medium business owners cited credit availability from banks or suppliers as one of their top concerns heading into the final quarter of the year. That number tells a story most business owners already know by heart.

The good news is that a parallel financial system has been quietly maturing alongside the traditional one. Alternative lending in Canada is no longer a last resort. It is becoming the first call.

The Market Is Growing Fast, For Good Reason

According to Research and Markets, Canada's alternative lending market reached an estimated $18.42 billion in 2025, following a compound annual growth rate of 16% from 2020 to 2024, with projections putting that figure at roughly $30.59 billion by 2029. Those are not niche numbers. That is a structural shift in how Canadian businesses fund themselves.

The reasons are not hard to find. According to the Bank of Canada's Business Outlook Survey for Q4 2025, business sentiment remained subdued, with firms pointing to trade-related uncertainty, slowing demand, and persistent cost pressures as their most pressing concerns. When cash flow is tight and the economic environment is uncertain, waiting three weeks for a bank decision is not a viable strategy. Businesses need answers faster, and alternative lenders have built their entire model around that reality.

What "Alternative" Actually Means in Practice

The term gets used loosely, so it is worth being specific. Alternative lending covers working capital loans, revenue-based financing, equipment financing, invoice factoring, and lines of credit. One of the most practical tools in this category is the merchant cash advance, which gives a business a lump sum in exchange for a percentage of future revenue. There is no fixed monthly payment grinding against a slow week. Repayment breathes with the business, which makes it particularly well-suited to operators with variable or seasonal revenue.

For industries like construction, retail, trucking, and food service, that kind of structural flexibility is not a nice-to-have. It is the difference between taking a contract and turning one down.

The Speed Problem Banks Still Have Not Solved

A contractor who wins a large job but needs equipment before the first draw arrives has a real and immediate problem. Alternative lenders who work with trades and construction businesses understand the cash flow cycle of that industry and can structure a deal accordingly, often with capital in hand within days. A retailer staring at a seasonal inventory window that will not wait for bank paperwork faces the same math. The problem is timing. The solution is fast business funding from a lender who understands the sector.

Speed alone, though, is not the whole value proposition. The better alternative lenders are also smarter about who they will fund.

Credit Scores Are Not the Whole Story

Traditional banks lean heavily on credit scores and historical financials. They want two or three years of clean statements, solid collateral, and a business that practically does not need a loan to qualify for one. Alternative lenders are increasingly looking at revenue patterns, bank statement trends, and business trajectory instead. A business with a rough patch in its history but strong current cash flow is a very different risk than its credit report might suggest.

That nuance matters enormously to the owner who went through a hard year during a supply chain disruption or a pandemic slowdown and rebuilt. The reality is that a lot of viable businesses carry bruised credit, and the full picture of a business cannot be reduced to a three-digit number.

Open Banking and the Technology Layer

There is a regulatory development worth watching closely. Canada's consumer-driven banking framework, commonly called open banking, is set to launch in 2026, designed to replace risky online password sharing with secure data connections and to increase competition in the financial services sector. For alternative lenders, this matters. Open banking means faster, more accurate access to financial data with the borrower's consent, underwriting decisions made in hours rather than days, and a cleaner picture of a business's actual financial health.

For borrowers, it means less paperwork. The loan application process, already streamlined by the better alternative lenders, will get faster still.

AI-powered underwriting is part of this picture too. Decisions that once required manual review are increasingly automated, and lenders are getting better at identifying creditworthy businesses that traditional models would have rejected. The businesses that benefit most are exactly the ones that have been underserved the longest: service businesses with thin assets but strong revenue, newer operators without years of statements, and owners in industries that banks have always found difficult to assess.

Sector-Specific Lending Is Maturing

A trend that deserves more attention is the rise of industry-specific lending. Generic small business loans are fine, but a lender who understands the cash flow cycle of a specific industry will structure a deal differently than one who treats every file the same way.

Trucking is a good example. Owner-operators often invoice on 30- to 60-day terms while fuel costs hit weekly. Getting capital from a lender who actually understands the trucking industry means repayment gets structured around that reality, rather than creating a cash flow problem with the solution itself. Sector fluency is increasingly a real differentiator in this space.

The Road Ahead

The trajectory for alternative lending in Canada is clear. The gap that banks leave in the small business credit market is not getting smaller. The technology powering faster and smarter lending decisions keeps improving. And Canadian entrepreneurs are becoming more financially literate about their options, less willing to accept a bank rejection as the final word.

The businesses that will thrive in this environment are the ones that treat capital access as a skill, not a crisis response. Knowing your options before you need them is a genuine competitive advantage.

2M7.ca works with Canadian small business owners across industries to find the right funding structure for their situation, whether it is their first alternative loan or their tenth. If you have questions about what the best option is for your business, feel free to reach out to us.

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2M7 Featured as a Leading Merchant Cash Advance Provider in the 2022 Canada FinTech Lending Study

2M7 Financial Solutions is honoured to be featured as a leading merchant cash advance provider in the 2022 Canada FinTech Lending Study, organized by Smarter Loans, which offers insights into the state of the industry and emerging trends. According to the study, the primary concerns for borrowers were interest rates and loan terms, with 40% ranking these as their top priorities. This indicates that financing needs are rapidly evolving – which is particularly true for Canadian businesses.

However, a shift in the financial landscape has created unique challenges for small and medium businesses in getting approved for loans, and the digital credit score algorithms used by traditional lending sources such as banks have made it increasingly more difficult to secure small business financing. Therefore, 2M7 has been stepping up to support Canadian businesses with a lending alternative – providing faster and easier access to the working capital they need, and offering flexible repayment terms to help maintain a positive cashflow during these challenging times.“

We are directly supporting the economic recovery and are working tirelessly to help Canadian companies prosper during these times,” said Avi Bernstein, CEO of 2M7 Financial Solutions. “Right now, more than ever, small and medium businesses need more accessible funding options to grow their businesses, and 2M7 is eager to be a part of the journey alongside them. We love to see our clients succeed and are committed to supporting their growth, just as any good partner should.”

With a 97% approval rate, 2M7 Financial Solutions is delivering on its mission to fund every Canadian business that needs financing. Using a proprietary algorithm to evaluate risk and determine credit worthiness, 2M7 is able to fund businesses that might not otherwise qualify for a traditional loan. Furthermore, the innovative assessment process gets businesses approved faster, with funds deposited directly into their bank accounts within 24-48 hours – delivering a solution to the simplified application process and rapid access to funds that were rated among the priorities for borrowers in the 2022 FinTech study.

About 2M7 Financial Solutions

2M7 strives to provide a unique financing solution that is in line with the demands of today’s emerging industry trends in order to create a seamless funding and repayment experience. As the industry continues to evolve, 2M7 remains at the forefront of the innovative technologies and processes that are transforming the Canadian financial industry, providing solutions that better meet the needs of Canadian businesses.

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